Booking confirmation

Thanks for booking with us, please read the info below to know what to expect.

Arrival window

We will arrive within the arrival window for your booking provided that there are no unforeseen circumstances like accidents, weather, etc. If we’re running late, we’ll shoot you a call or text.

Cancellations

Because we reserve a time especially for you, please make any schedule changes before 5 p.m. the day before service to avoid incurring a 20% cancellation fee.

Happiness

If you are not happy with your service at all, let us know right away (same day if possible) and we will be back to make it right.

Billing

A hold will be placed on your card 24-48 hours before service to allow you time to update your card if there are issues. You are not charged until service is completed and you will receive an email invoice instantly. Please note that some banks show this hold as a charge, but it is just pre-authorization.

Thanks again for booking a cleaning with us. If you don’t receive a booking confirmation email shortly please check your spam folder.

You can also create an account and login to manage your bookings and create new bookings. There is information on how to create your account at the bottom of your confirmation email.